Privacy Notice

We are Forketa LLC, and we are located in Bulgaria.

Our contact details:

[email protected]

[email protected]

Forketa LLC, Reg number is: 203872116, BULGARIA, Sofia, 1407, 83-85 James Bourchier Blvd, 1st floor, office 3.

1.1. We, Forketa LLC, are the data controller in accordance with the data protection laws of the European Union. Throughout this Privacy Notice, we will refer to ourselves as "Freebookol." If you have any questions or concerns regarding the protection of your personal data, feel free to contact us at:

[email protected]

[email protected]

Forketa LLC, Reg number is: 203872116, BULGARIA, Sofia, 1407, 83-85 James Bourchier Blvd, 1st floor, office 3.

This Privacy Notice explains the kinds of data we collect when you use our Site and the Services presented on it. It applies to users of the Freebookol Site and Service worldwide.

2.1. This Privacy Notice applies to our website, customer and technical support, billing services, and all other aspects of the Services we provide to you (collectively referred to as the "Service" in this document).

2.2. This Privacy Notice governs the collection and use of personal data when you interact with the Service. "Personal data" refers to information that, either alone or combined with other details, can be used to identify you.

2.3. We value your privacy and will only process personal data in compliance with applicable laws in the EU and other countries where we operate our website and Services.

Our Site and Service are not directed to persons under the age of 18. We may start processing children's data only after we receive parental consent.

3.1. Freebookol does not offer services to individuals under the age of 18. We do not knowingly collect personal data from children under 18 without obtaining prior parental consent.

If you are a parent or guardian and have concerns regarding the personal data of your child, please reach out to us at [email protected].

In the event that we discover that a minor has provided personal data without parental consent, we will take immediate action to delete such data and deactivate the account associated with it.

When you use our Service, we collect data about you and your activity. This data is divided into two categories: data you provide and data collected automatically upon interaction with the Site.

Data listed in this section is necessary for us to provide and maintain our Service.

• User Account:

  We collect information when you register or update your Freebookol Account.

  This includes:

  • full name;
  • email address.
• Billing information:
  • full address;
  • zip code;
  • city;
  • country
  • telephone number (optional).
• Payment method:
  • parts of the credit card number;
  • credit card expiration date.

• Location data: Depending on your device and permissions, we may collect location details through GPS, IP address, or Wi-Fi.
• Device data: We automatically collect information in "log files" regarding your device's connection to the internet, the duration of your visit to the Site, and the pages you accessed.
• Usage data: We may collect data about how you interact with our Service, including metrics such as usage times, traffic data, Site features, and pages visited.

4.3. We need most of the data mentioned above to provide you with access to our Site and Services. If you choose not to provide certain data, you may exercise your right to object, and we will cease using the data that is not necessary for delivering the Service.

• Research and development.
• Create and update your Account.
• Enable the use of our Site and Service.
• Verify your identity.

5.1 Providing Our Service. We collect your data to offer a personalized experience and continuously improve our Service. This includes using the data to:

• Create and update your Account;
• Enable access to and functionality of our Site and Service;
• Perform operations necessary for the Service, such as troubleshooting software bugs, resolving operational issues, conducting data analysis, research, monitoring, and analyzing user trends;
• Verify your identity.

5.2 Safety and Security. We use your data to maintain the security and integrity of our Service. This involves using the data to prevent, detect, and address fraud or unauthorized activities.

5.3 Customer Support. The data we collect helps us provide efficient customer support. This includes using the data to:

• Respond to your questions;
• Resolve issues related to our Service;
• Monitor and improve the quality of customer support services.

5.4 Communication from Freebookol. We may use the contact data we collect to communicate with you about updates, issues, or changes to our Service.

5.5 Compliance with Legal Obligations. We collect and use your data to fulfill our legal obligations. We may also use it to address claims, disputes, or inquiries related to the use of the Freebookol Site and Service, as required by applicable law or requested by regulators or government authorities.

5.6 Research and Development. We may use the data collected to test, analyze, and develop improvements for our products and services. This helps us enhance safety and security while also enabling the creation of new features.

We have grounds for the collection and processing of your data. We use the following grounds to collect and process your data:

• performance of a contract;
• compliance with legal obligations;
• our legitimate interest;
• your consent.

6.1 Performance of a Contract. We process your data to fulfill the Service and features you have requested. The collection and use of this data are essential for our Site and Service.

This includes:

• Data provided to register your Freebookol Account, which is necessary to establish and maintain your Account and to offer customer support;
• Billing and payment data, which are needed for processing payments and verifying your identity.

6.2 Compliance with Legal Obligations. To legally provide our Services, we must comply with the legal obligations in the jurisdictions where we operate.

• We collect, process, disclose, and retain your data to comply with these legal obligations, as applicable to your use of the Freebookol website and Service.
• We may share your data with law enforcement or in response to third-party requests related to legal proceedings.

6.3 Our Legitimate Interest. We process personal data as necessary for our legitimate interests, which include:

• Preventing, detecting, and combating fraud in connection with the use of our Service;
• Using location data to provide statistics on user engagement in specific areas;
• Improving our Service and developing new features;
• Conducting research and analysis to improve the user experience and enhance the safety and security of our Service;
• Enforcing our Terms of Service.

6.4 Your Consent. We may collect data based on your consent.

Please note that you can withdraw your consent at any time. However, if you do withdraw consent, you will no longer be able to use the features or services that require the data collected on the basis of consent.

We obtain your consent for features that improve your experience, provide optional services or features, or for communication purposes.

We may share your data in case of business transfers of any kind or when it is required by applicable law.

7.1 Business Transfers. We do not sell your data to any company or organization. However, in the event of a merger, consolidation, or other corporate restructuring, or a sale of all or a substantial part of Freebookol's assets, we may transfer your data to the successor entity. We will notify you before your data is transferred and becomes subject to a different Privacy Notice.

7.2 With Service Providers and Business Partners. We collaborate with third-party service providers and vendors who use encryption and authentication methods to safeguard your data. If we share data with our partners, we enter into data protection agreements to ensure confidentiality. These partners may include:

• Cloud storage providers;
• Marketing partners;
• Consultants, lawyers, and other professional service providers.

7.3 For Legal Reasons. We may disclose your data when required by law, regulation, legal process, or governmental request, or if disclosure is necessary for safety or similar concerns.

This includes sharing your data with law enforcement or government authorities when required.

7.4 With Your Consent. We may share or disclose your data if we notify you and obtain your consent.

A cookie is a piece of data stored on a user's hard drive that contains information about the user. We use some cookies to operate our Site.

8.1 Cookies typically do not allow us to personally identify you. We generally use session cookies to remember your preferences, which expire when you close your browser. Cookies are also used for analytical purposes.

If you wish to manage cookies, you can do so through your browser settings on each device you use. The settings may be under the "options" or "preferences" menu, and the following links provide guidance on managing cookies in various browsers:

• Internet Explorer
• Firefox
• Microsoft Edge
• Chrome
• Safari

We will store your data on secure servers within the European Economic Area (EEA). We apply maximum effort to ensure your data is protected and well-secured.

Generally, we will store your data for as long as you use our Service. If you stop using our Service, we may still use limited data about you for legal, accounting, and tax reasons.

We have put in place security hardware, software, and network scanning procedures to secure the data we process. Personal data is stored behind firewalls and is not accessible to personnel. We store the personal data of all our users in an encrypted way. We use asymmetric public-private key cryptosystem and symmetric-key algorithm. Data is received from devices using an encrypted https protocol. We immediately start the data encryption process. The encrypted data is saved to Freebookol servers.

9.1 Data Storage. We store the data we collect on secure servers within the European Economic Area (EEA). Your data will be stored for up to 90 days. After this period, older files may be deleted. If you wish to retain your data longer, you can upgrade your storage plan by contacting [email protected].

We implement technical and organizational measures to protect your data against unauthorized or unlawful processing, accidental loss, destruction, or damage. If you believe your interaction with us is no longer secure, please notify us immediately at [email protected].

If your account expires, any downloaded data will be deleted from your device within one month. You can also use the "Delete" button in your account settings. Your account will be permanently removed from our active systems, servers, and backups within 30 days (or sooner).

Special cases, such as legal obligations to retain data for tax, audit, or accounting reasons, may require us to keep certain data for longer periods.

We may also retain data for security purposes, such as preventing and detecting fraud.

9.3 Data Security. We provide industry-standard physical, electronic, and procedural safeguards to protect the personal data we process and maintain.

9.4 Data Encryption. We store user data securely with encryption. We use asymmetric encryption (RSA with a 4096-bit key) and symmetric encryption (AES with a 256-bit key).

User credentials are stored in hashed form using the MD5 hash function. We generate a public-private key pair during the sign-up process, which is used for encrypting and decrypting data. All data transmission is encrypted using HTTPS.

We may need to process your data outside of the country in which you reside. We apply measures to protect our data transfers.

10.1 Transfers Outside the EEA. Due to the international nature of Freebookol's service, we may transfer your data outside of the EEA. In such cases, we will use appropriate safeguards to protect your data, including standard contractual clauses approved by the European Commission.

You control the data you provide to us, that is why you have certain rights under this Privacy Notice.

Also, you have the means to control your data through account settings.

11.1 Your Rights. You have several rights regarding your data, which you can exercise by contacting us at [email protected]. These include:

11.1.1 Access. You can request an explanation of the personal data we process about you and request a copy of your data.

11.1.2 Rectification. You can correct any inaccurate data about you.

11.1.3 Data Portability. You can request to receive the data we hold about you in a structured, commonly used, machine-readable format and transmit it to another data controller if technically feasible.

11.1.4 Erasure. You can request that we delete all personal data we hold about you. However, we may retain certain data as required by law or for legitimate business purposes.

11.1.5 Restrict Processing. You can request that we temporarily or permanently stop processing all or part of your data.

11.1.6 Object Processing. You can object to the processing of your data based on your specific situation, including for direct marketing purposes.

11.1.7 Lodge Complaints. You have the right to file a complaint with a supervisory authority if you are dissatisfied with how we handle your data.

11.1.8 Not to Be Subject to Automated Decision-Making. You have the right not to be subject to decisions based solely on automated processes, including profiling if such decisions have a legal effect or similarly significant impact on you.

Sometimes, we can update this Privacy Notice. We recommend you periodically review our Privacy Notice.

12.1 Updates to the Privacy Notice. We may update this Privacy Notice periodically to reflect legal changes or updates to our services. When we make updates, we will post the revised Privacy Notice within the application and update the "Last Updated" date. If significant changes occur, we will notify you via email. You can opt out of the service if you disagree with the updated practices. Older versions of the Privacy Notice will be made available for review.